Peru Culture of Business

By | July 24, 2022

Culture of business dealings

Subchapters:

  • Introduction
  • Addressing
  • Business Meeting
  • Communication
  • Recommendations
  • Public holidays

Introduction

The Peruvian market, similarly to other Latin American markets, requires mainly Spanish and personal contact. However, the Covid era has brought changes, negotiations are moving to a virtual level. It is even more important to thoroughly check potential business partners. Even though the covid measures are gradually being relaxed in the world, in Peru the approach like during the pandemic still persists, i.e. virtual meetings are still used.

Addressing

The channels are similar to those in other countries. A Czech company can contact a representative office or a PaulTrade office. Contacts can also be obtained at fairs and exhibitions.

Business meeting

Peruvians are very communicative and it is not a problem to establish contact with them. Business partners almost always prefer imperfect Spanish to perfect English. The Peruvians’ lack of punctuality must be taken into account. Late arrival is not considered rude and is tolerated. Of course, it is recommended to arrive on time for important meetings with high-ranking representatives of the state administration or representatives of large companies. It cannot be said that Peruvian business partners excel in strict adherence to accepted commitments, rather a more lax approach should be expected. Emergency rooms are common practice in this regard. They put up with good treatment, appreciate an invitation to a working lunch or dinner, or a small gift. Meetings must be arranged in advance and it is common practice to confirm them about a day before the agreed date. Exchanging business cards is common practice. Peruvians are used to gesturing more. Suits are worn rather less, the style of dressing can be characterized as sporty elegance. Alcohol may be consumed during lunch/dinner. There are usually women in negotiation teams. It is not very customary to invite a new business partner to your home. Most of the trade is concentrated in Lima and several other larger cities. In areas with less contact with foreign partners, one must expect an often astonishing ignorance and unpreparedness to deal with foreigners. It can be said that a potential partner in such a field expects that a foreign company will prepare everything for him, even if this is logically impossible. In Latin America, it is not considered polite to say no. Therefore, a Czech company may get the impression that an agreement has been reached, even if it is not.

  • PaulSourcing: Tips and recommendations for doing business with Peru. Also includes country basic data and information for entering the its market.

In terms of security, Peru used to be considered one of the most dangerous countries on the American continent (terrorism, Shining Path, etc.). In recent years, the security situation has improved, but certain principles must be followed – if possible, do not travel by unauthorized transport at night, use only radio taxis (hotel taxis or taxis called via a reputable mobile application), from the airport only official taxi service with payment in advance at the counter, go out after dark only in neighborhoods with increased security, do not carry too much cash with you, leave your luggage in a safe place and give preference to simple and unpretentious clothes (including accessories), do not wear jewelry.

Communication

Considering that Peruvians prefer to communicate in Spanish, if the Czech company does not speak Spanish, an interpreter is suitable. English proficiency is growing and improving, but not evenly across the country. In some parts it is not possible to communicate in English. It is not good to criticize local customs and try to impose the Czech model. Peruvians prefer personal contact. But this was disrupted by the pandemic, the vast majority of negotiations moved to the virtual plane. When sending an e-mail, you still need to confirm its receipt by phone.

Recommendation

Materials or at least websites in Spanish. Proceedings in Spanish. Patience in negotiating a deal.

Public Holidays

January 1 – New Year, March/April – Maundy Thursday (Easter), March/April – Good Friday (Easter), May 1 – Labor Day, June 29 – St. Peter and Paul, July 28 and 29 – Independence Anniversary and Army Day, August 30 – Santa Rosa de Lima, October 8 – Anniversary of the Battle of Angamos, November 1 – All Saints’ Day, December 8 – Immaculate Conception, December 25 – Christmas Eve. Visit Calculatorinc for more information about Peru culture and traditions.

Contacts

Subchapters:

  • Contacts to Czech embassies in the territory
  • Practical telephone numbers (emergency services, police, firefighters, information lines, etc.)
  • Important Internet links and contacts

Contacts at the embassies of the Czech Republic in the territory

Embassy of the Czech Republic in Lima (Embajada de la República Checa en Lima)

Baltazar la Torre 398, San Isidro, Lima, Peru

Tel.: 00511/2643381, 2643374, e-mail: [email protected], e-mail economic department: [email protected] (also used for PROPEA)

Location of ZÚ in Lima: near the intersection of Av. Salaverry and Av. Javier Prado; San Isidro District; access from Baltazar la Torre street

Office opening hours: Monday – Friday: 08:30 – 17:00, consular section office hours for the public: Monday, Wednesday, Friday: 09:00 – 12:00, visas: Tuesday and Thursday: 09:00 – 12:00

Honorary Consulate of the Czech Republic in Callao (Consulado Honorario de la República Checa en Callao)

Honorary Consul Mr. Raúl Alta Torre del Aguila

Av. Javier Prado (Circ. Golf Los Incas) 134, Torre 2, Of. 902 Surco, Lima 33, Peru

Tel.: 00511/7434630 or 7434633, e-mail: [email protected]; [email protected]

PaulTrade Peru office

Office Director Martin Rossbach

Tel.: 00511/2643381, l. 35, e-mail: [email protected]

Practical telephone numbers (emergency services, police, firemen, information lines, etc.)

The international phone code for Peru is +51.

First aid including rapid medical aid: 116 (provided by firemen)

Firefighters: 116 (+ headquarters in Lima: 222 0222; headquarters in Callao: 465 5183)

Police: 105

Traffic police: 110

Tourist Police: (1) 460 1060

Lima Airport – Switchboard: (01) 517 3100

Red Cross: (01) 4700606

Consumer Protection (INDECOPI): 0800 4 4040, 224 7777

Hospitals in Lima:: Clinica AngloAmericana: Emergency – (01) 616 8902, Switchboard – (01) 616 8990, Clínica Ricardo Palma: (01) 224 2224, (01) 224 2226, Clínica Delgado: Switchboard (01) 377 7000, Jose Casimiro Ulloa Emergency Hospital: (01) 204 0900 (State Health Facility)

Important web links and contacts

Peru Government Portal: http://www.peru.gob.pe

Portal of the Presidential Office: http://www.presidencia.gob.pe

Portal of the Prime Minister: http://www.pcm.gob.pe

Peru Judiciary Portal: http://www.pj.gob.pe

Congress: http://www.congreso.gob.pe

Central Bank of Peru: http://www.bcrp.gob.pe

National Bank: http://www.bn.com.pe

Banking Association: http://www.asbanc.com.pe

National Tax and Customs Office: http://www.sunat.gob.pe

National Register: https://www.sunarp.gob.pe/index.asp

Commercial register: https://www.sunarp.gob.pe/bus-personas-juridicas.asp

Ministry of Foreign Trade and Tourism: http://www.mincetur.gob.pe/

Lima Stock Exchange: http://www.bvl.com.pe

National Statistical Office: http://www.inei.gob.pe

National Center for Strategic Planning: http://www.ceplan.gob.pe

National Commission Against Drugs: http://www.devida.gob.pe

National Office for Consumer Protection: http://www.indecopi.gob.pe

Office of the Ombudsman: http://www.defensoria.gob.pe

National Council for Science and Technology: http://www.concytec.gob.pe

Supreme Audit Office: http://www.contraloria.gob.pe

Supreme Electoral Court: http://www.jne.gob.pe

Supreme Prosecutor’s Office: http://www.mpfn.gob.pe

Constitutional Court: http://www.tc.gob.pe

Ministry of Foreign Affairs: http://www.rree.gob.pe

Peruvian Agency for Foreign Cooperation: http://www.apci.gob.pe

Ministry of Economy and Finance: http://www.mef.gob.pe

PromPerú State Agency for the Promotion of Exports and Tourism: http://www.promperu.gob.pe

State Investment Agency ProInversión: http://www.proinversion.gob.pe

Association of Exporters of Peru: http://www.adexperu.org.pe

Lima Chamber of Commerce: http://www.camaralima.org.pe

American-Peruvian Chamber of Commerce: http://www.amcham.org.pe

Arequipa Chamber of Commerce and Industry: http://www.camara-arequipa.org.pe

Peruvian Chamber of the Construction Sector: http://www.capeco.org

Ministry of Culture: http://www.cultura.gob.pe

State oil company PetroPerú: http://www.petroperu.com.pe

Geological-Mining and Metallurgical Institute: http://www.ingemmet.gob.pe

Peruvian press agency Andina: http://www.andina.com.pe

El Comercio newspaper: http://www.elcomercioperu.com.pe

La República newspaper: http://www.larepublica.pe

Gestión daily: http://gestion.pe

Perú Info Tourist and Cultural Portal: http://www.peru.info

Association of Fairs AFEP: http://www.afep.pe

Peru Culture of Business