Mozambique Culture of Business

By | July 24, 2022

Subchapters:

  • Introduction
  • Addressing
  • Business Meeting
  • Communication
  • Recommendations
  • Public holidays

Introduction

The Portuguese influence is still visible in customs and manners, i.e. a long lunch, rich nightlife and a high degree of formality in negotiations. There is a high degree of bureaucracy and lengthy processes in business negotiations, and therefore it is necessary to arm yourself with a high degree of flexibility and tolerance. The official language is Portuguese, but there is more and more emphasis on English due to close trade relations with South Africa.

Addressing

Communication with ministries or state institutions always begins with an official letter to the minister, where the company and its products are introduced in more detail. Such a letter must be delivered personally through your agent/partner in Mozambique, who will then personally visit the selected locations and communicate directly with the designated competent person.

In order to approach companies, it is possible to choose a less formal way of communication, via emails, WhatsApp or by phone.

Business meeting

When planning a business meeting, tardiness must be taken into account, it is necessary to plan a time reserve. Common business courtesies are observed in business contacts and businessmen should always come to business meetings in a suit (light materials are recommended due to the climate) and a tie, conservative dress is also recommended for women. Business and other official relations mostly follow the Portuguese model in their form, yet the business atmosphere is less formal than in Europe and it is possible to express emotions. Differences in negotiations are usually noticeable depending on the type of company, whether it is a foreign or local entrepreneur. The decision-making processes of state institutions are very lengthy and the bureaucratic burden generally represents one of the barriers to business relations. Alcohol is not served during the morning and afternoon meetings, but rather still water or coffee and tea. Wine or beer is also accepted during evening meetings during a joint dinner.

The negotiation team should ideally include a senior representative of the company’s management who has sufficient decision-making powers and has a team of technicians and sales representatives at the initial meeting. During further operational meetings, the team can be reduced to a more technical level.

The importance of acquaintances and personal contacts is essential when concluding contracts.

Communication

The official language of the country is Portuguese and there are also many local languages.

During business negotiations, English is also very well accepted, especially thanks to the great connection with the Republic of South Africa. Visit Allunitconverters for more information about Mozambique culture and traditions.

Mozambican society is very open, tolerant and does not have many communication taboos. The differences between whites and blacks are not visible, society is not divided even with respect to different tribes. The locals have no prejudices.

Recommendation

As in other African markets, customers are looking in particular for very affordable products with minimal maintenance requirements and high robustness. Due to the existence of a numerically very weak (but rapidly growing) middle class, very cheap products on the one hand, and luxury, high-quality products, albeit in limited quantities, do best on the market. The quality of warranty and post-warranty services still plays a relatively small role in the selection of goods.

Public Holidays

Public Holidays:

  • January 1 New Year
  • 3 February Heroes’ Day
  • April 7 Mozambican Women’s Day
  • May 1 Labor Day
  • July 25 Independence Day (public holiday)
  • 7 September Lusaka Peace Agreement Day
  • September 25 Armed Forces Day
  • October 4 Day of Peace and National Reconciliation
  • November 10. Day of Hl. Maputo city (regional holiday)
  • December 25 and 26 Christmas If the holiday falls on a Sunday, Monday is usually free.

Working hours are from Monday to Friday from 8:00 to 17:30 with a break between 12:30 and 14:00.

Contacts

Subchapters:

  • Contacts to Czech embassies in the territory
  • Practical telephone numbers (emergency services, police, firefighters, information lines, etc.)
  • Important Internet links and contacts

Contacts at the embassies of the Czech Republic in the territory

Mozambique is an accredited country of the Embassy of the Czech Republic in Pretoria, South Africa

Embassy of the Czech Republic in Pretoria
Physical address: 936 Pretorius Street, Arcadia, Pretoria, South Africa
Postal address: POBox 13671, Hatfield 0028, Pretoria, South Africa
tel: 0027-12-431 2380
fax: 0027-12-430 2033
e-mail: [email protected]
website: www.mzv.cz/pretoria
facebook: https://www.facebook.com/EmbassyOfTheCzechRepublicInPretoria
Ambassador: JUDr. Pavel Řezáč
Economic section: Ing. Kristýna Maina Chvátalová (economic diplomat for Mozambique, Angola, Madagascar and Mauritius), Mgr. David Vaverka (economic diplomat for South Africa, Botswana, Namibia, Swaziland and Lesotho)
tel.: 0027-12-431 2389, 0027-12-431-2385
e-mail: [email protected]
Countries of accreditation: Republic of South Africa, Angola, Botswana, Lesotho, Madagascar, Mauritius, Mozambique, Namibia, Swaziland
The Embassy of the Czech Republic in Pretoria is located approx. 55 km from the international airport in Johannesburg (OR Tambo). GPS: S 25º44.708`; E 28º13, 566`

Honorary Consul of the Czech Republic in Maputo
Henderikus Son
Address: Avenida Tomas Nduda 1156, Office 7, Maputo, Mozambique
Tel: +258 84 300 5599
Fax: +258 21 300595
Email: [email protected]

Practical telephone numbers (emergency services, police, firemen, information lines, etc.)

Fire brigade: 198 or +258 21 322222
Police: 112, 119 or +258 21 325031

If medical treatment is needed, the following clinics in Maputo can be contacted:

  • Lenmed Hospital Privado de Maputo – Private Clinic, Rua do Rio Inhamiara, Sommerschield II, Maputo, Tel: +258 84 303 0967-9, Fax: +258 214 93 680, [email protected]
  • Hospital Central Maputo, 11653 Avenida Eduardo Mondlane, Maputo, tel.: +258 21 357 900, fax: +258 21 32 0828, email: [email protected]
  • Clinicare – Private Clinic, Rua Angelo Azarias Chichava 50, Maputo, Tel.: +258 84 311 44 ​​44, +258 82 000 33 44, Web: https://www.clinicare.co.mz/?lang=en

Important web links and contacts

  • Câmara do Comércio de Moçambique (Mozambique Chamber of Commerce): www.ccmoz.org.mz
  • APIEX – Agencia da Promocao de Investimento e Exportacoes (Export and Investment Promotion Agency): www.invest.apiex.gov.mz
  • Associaçao Industrial de Moçambique (Mozambique Industrial Association): www.acismoz.com
  • Autoridade Tributária de Moçambique (Customs and Tax Office): www.at.gov.mz
  • Banco de Moçambique (Central Bank): www.bancomoc.mz
  • Portal de Contrataçoes Públicas (Public Tenders): www.concursospublicos.gov.mz
  • For example, the portal: www.visitmozambique.net offers detailed information about traveling in Mozambique
  • Embassy of the Republic of Mozambique in Berlin – the relevant embassy of Mozambique for the Czech Republic: http://www.embassy-of-mozambique.de/

Most Mozambican media use exclusively Portuguese.

In English, a selection from the press is published every week with an emphasis on economic news:

  • Club of Mozambique: www.clubofmozambique.com

News in Portuguese:

  • News: www.jornalnoticias.co.mz
  • Folha de Maputo: http://www.folhademaputo.co.mz/
  • About País: www.opais.co.mz
  • Verdade: www.verdade.co.mz
  • Televisao de Moçambique: www.tvm.co.mz

Mozambique Culture of Business