Moldova Culture of Business

By | July 24, 2022

Subchapters:

  • Introduction
  • Addressing
  • Business Meeting
  • Communication
  • Recommendations
  • Public Holidays

Introduction

Business negotiations in Moldova are not significantly different from negotiations conducted in the Czech Republic, some specifics are described below.

Addressing

Email is usually used to establish contact for the first time, followed by a personal meeting. There are no differences from normal practice in the Czech Republic when addressing business partners. Communication is usually very friendly and open. In Moldova, calling by first name is much more widespread.

Business meeting

Personal contact is clearly recommended in the shop. For the first meeting, a visit directly to the office is suitable, a meeting in a restaurant for lunch is also an option. Long-term planning can be a problem, so it is recommended to always remind the other party of the negotiations a day or two before the planned meeting. Moldovans also tend to be punctual, quarter-hour delays are quite common. Formal attire is a matter of course for business meetings in Moldova. The length of the meeting does not differ significantly from Czech customs, working habits are similar to those we are used to in the Czech Republic. Business cards are handed out at the beginning of the meeting, gifts can be handed over at the end of the visit. In Moldova, it is relatively common to meet women in high, especially political, positions, so a Czech delegation led by a woman will not surprise anyone.

Local businessmen are used to concluding business meetings at a set table. Moldova is famous for its wines and various types of cognacs and brandies, of which the local citizens are also quite proud. In the course of business and other negotiations with partners, frequent toasts during meals are quite common. It is quite common to invite business partners to a tasting in one of the many Moldovan wine cellars, invitations to homes are less common. The degustation usually includes a menu consisting of several courses of traditional Moldovan cuisine, the quality of the food in larger cities and established wine cellars is usually satisfactory in terms of taste and hygiene. Although Moldova is relatively small, there are territorial differences between the more formal north and the more relaxed south of Moldova. Negotiations in the south of Moldova will almost certainly end in a wine cellar or restaurant.

International partners have long considered Moldova’s biggest problem to be significant corruption, which also affects local justice. Justice reform and the general improvement of the business environment, including greater transparency on the part of state authorities, remain at the center of attention of international partners. Corruption is really widespread, both in the authorities and in everyday life.

In Moldova, the time difference is + 1 hour compared to CET, which applies to both summer and winter time. The transition between summer and winter time occurs on the same date as in the Czech Republic.

State offices and institutions usually work from 8:00 a.m. to 5:00 p.m. with a lunch break from 12:00 p.m. to 1:00 p.m. Private institutions then most often from 09:00 to 18:00.

Communication

Moldova is more or less bilingual, but Romanian/Moldovan is strongly preferred in some regions, and Russian in others. In the Gagauz Autonomous Region it is Russian and Turkish, in some municipalities or settlements (especially in the Taraclia region) it is Russian and Bulgarian. In general, it is possible to state that in most places in the country, especially in the cities, a foreigner can communicate with local citizens basically as well in Romanian as in Russian; with members of the younger generation also in English, which applies especially to larger cities. Visit Aparentingblog for more information about Moldova culture and traditions.

In Moldova, it is not possible to find a Czech language interpreter, so if the delegation from the Czech Republic prefers Czech, it is necessary to bring an interpreter with them. An interpreter from Russian or Romanian to English is not a problem to find directly in Moldova.

When discussing political topics, it is necessary to take into account the fact that the separatist Transnistria is also part of Moldova. Society is also very divided in opinion between supporters of European integration and supporters of leaning towards the Russian Federation and the CIS. During the conversation, it is therefore important to realize what views your counterpart holds and adjust the conversation accordingly.

Recommendation

Personal contact is definitely recommended. Before traveling to Moldova, it is also a good idea to think about possible gifts, it is advisable to bring gifts from the Czech Republic. The exchange of gifts is quite common, Moldovans usually give gifts of local wines and cognacs. Popular Czech gifts include becherovka, but also other alcohol, as well as books about the Czech Republic.

The type of clothing must be adapted to the social event and the recommended dress code. The European style of dressing is rather moderate, the local women prefer more lavish (showy) clothes. When entering an Orthodox church, it is necessary to wear appropriate clothing that covers practically the entire surface of the body (i.e. no shorts, short-sleeved T-shirts, etc.), women must also cover their heads with a scarf.

Public Holidays

Public holidays and important days in 2022:

January 1 – New Year

January 7-8 – Orthodox Christmas

March 8 – International Women’s Day

April 24-25 – Orthodox Easter

May 1 – Labor Day

May 9 – Victory Day

May 10 – commemoration of the deceased

August 27 – Independence Day

August 31 – Language Day

October 14 – Chisinau Day

Moldovans celebrate both December Christmas and Orthodox Christmas in January, mainly the first two weeks of January are not suitable for business trips, practically everything is closed and it is vacation time. Christmas markets are organized in the city center and at the stalls you can buy both souvenirs and local products (honey, souvenirs, alcoholic drinks, etc.). Orthodox Easter is also a big holiday, when many citizens who live and earn abroad return to Moldova for holidays and vacations. They bring and exchange cash, so at that time there is considerable fluctuation in the exchange rate. The Chisinau Day celebration in October is linked in time to the peak of the wine picking season and is traditionally linked to wine tastings. On the first weekend of October, the “Wine Festival” takes place in the main square of Chisinau, markets are organized where the main producers and traders of wine are presented.

Moldova Culture of Business