Mauritius Culture of Business

By | July 24, 2022

Subchapters:

  • Introduction
  • Addressing
  • Business Meeting
  • Communication
  • Recommendations
  • Public holidays

Introduction

Mauritius represents a crossroads where European and Asian (primarily Indian) customs meet during business negotiations. It is the Indian style that prevails with regard to a significant part of the population originating from India – both Hindu and Muslim. However, compared to dealings in India and Pakistan, Mauritius is more influenced by European style, especially French. Although Mauritius was a British colony, considerable influence, including linguistic, was left by the original colonizers from France. Thus, the main language used is French, followed by English and other local languages.

Addressing

For contacting Mauritian partners, a similar method as in Europe is recommended, i.e. by email and telephone. In this digital age, it is recommended to request a video conference to present your company and product within modern platforms – MS Teams, Zoom or Google Meet. At the meeting, it is common to speak with regard to the main language used, French, and the formal approach to the business partner. It is common to follow the European courtesies of shaking hands when being introduced. When introducing yourself in Mauritius, “Your Excellency” is not used for every minister or deputy. This address is reserved for the president, vice president and ambassador. In addition, “Sir” is added for the president. Ministers are addressed in writing as “The Honorable” or in short “The Hon” and orally without the member “Honorable”.

Business meeting

The ideal time for official meetings in Mauritius is in the morning, and it is advisable to invite your partner to a working breakfast. For informal meetings, it is recommended to invite your partner for a working dinner at one of the local restaurants. Reception at the partner’s home is not usual during the first or later contacts.

Business conduct is similar to Indian customs with European elements. Business partners are usually punctual and rely on a formal style of dress and are very well prepared for business meetings.

A number of Mauritians who hold higher positions in the state administration or in the management of private entities come from socially successfully established, often influential and financially well-off families. They are often graduates or even have academic degrees from one or more prestigious world universities. Africans generally value the achievement of high social status, which the successful demonstrate with a conspicuous emphasis on ostentatiousness and material self-presentation.

At official meetings, a well-dressed appearance, a suit with a tie and closed formal shoes and a suit for women are expected.

It is polite to bring a small gift to a business partner and thus present traditional Czech products (glass, beer, wine, becherovka or others). In Mauritius, there is no problem with alcohol consumption in the afternoon and evening, white and red quality wine is very common.

Communication

During negotiations, French is preferred over English, which, however, is also spoken by everyone. The unwritten vernacular is the local creole, which mixes elements of French with other languages ​​from India, Madagascar and African countries. A significant part of entrepreneurs is of Chinese origin, mainly from southwest China. Visit Allunitconverters for more information about Mauritius culture and traditions.

Recommendation

The most appropriate course of action when entering the market appears to be to approach a verified local partner, a company operating in the field of interest in Mauritius, with an offer of cooperation. The associate should be able to provide adequate reception, program and accompany the company to meetings. It is also advisable to contact the state agency Economic Development Board (EDB), which falls under the Ministry of Finance, Economic Planning and Development of Mauritius, and which was established in 2018 to promote trade, investment and facilitate contacts between local and foreign entrepreneurs. For help with B2G cooperation (i.e. cooperation with local ministries and state institutions), it is recommended to contact the Representative Office of the Czech Republic in Pretoria at the trade and economic section. It is next to it

Public Holidays

Public Holidays:

  • January 1 – Chinese Spring Festival New Year (Moveable)
  • February 1 – holiday to commemorate the abolition of slavery Thaipoosam Cavadee (movable) Maha Shivaratree (movable)
  • March 12 – Ougadi public holiday (movable) Good Friday (movable)
  • May 1 – Labor Day
  • August 15 – Assumption of Mary Ganesh Chathurthi (Moveable) Divali (Moveable) Eid-Ul-Fitr (Moveable)
  • November 2 – a holiday commemorating the arrival of the first slaves
  • December 25 – Christmas Day

Office Hours:

  • banks – Monday to Thursday 9.15am – 3.15pm, Friday 9.15am – 5.15pm, closed on Saturday
  • shops – Monday to Saturday 9:30-17:30 (some are closed on Saturday afternoon), most shops are closed on Sundays and holidays (varies by city and region)
  • state institutions – Monday to Friday 8:30-16:00 and Saturday 9:15-11:15

Payment terms, payment ethics and resolution of commercial disputes

If a Czech company gets into a business dispute with a company in Mauritius, it is useful to use the advisory assistance of a local law firm, which is well acquainted with local customs and law on a practical level. Mauritius has an independent judicial system that is fast and of high quality and achieves high quality in international comparisons.

Visas, fees, specific conditions for traveling to the territory

We strongly recommend registering in the DROZD system of the Ministry of Foreign Affairs of the Czech Republic before your trip.

With effect from 28/05/2009, when the agreement between the EU member states and Mauritius was signed, citizens of the Czech Republic can stay in the territory of Mauritius without a visa for a maximum of 3 months during a six-month period, which is calculated from the first date of entry to Mauritius. Visa-free travel applies to all non-earning types of stay provided the following conditions are met – presentation of a valid return travel ticket – proof of sufficient funds to cover the costs of the stay (100 USD per day) – proof of a valid hotel or tour reservation – the hotel reservation can be replaced by an invitation letter – traveler must not appear on the list of persons who are undesirable for Mauritius.

It is recommended to check with the Mauritian embassy before traveling that the conditions for travel have not changed. See also the page of the Ministry of Foreign Affairs of the Czech Republic for travel to Mauritius.

Plants, seeds, fresh fruit and flowers must be declared to customs and subject to inspection; an import permit must be obtained from the Ministry of Agriculture of Mauritius before importing them. The same import procedure applies to animals that must pass through quarantine. There is a strict ban on the capture/collection and export of wild living animals and plants. A permit is required for the import and export of weapons and ammunition.

Time difference: + 3 hours, during summer time +2 hours

French is generally spoken, but English (the official language) is also spoken in offices, hotels and restaurants.

The International Proclamation for Mauritius is: +230 Annual temperatures: summer months (from November to April) from 25oC to 33oC on the coast and from 20oC to 28oC on the central plateau, sea temperature 27oC; winter months (May to October) from 18oC to 24oC on the coast from 13oC to 19oC on the central plateau, sea temperature 22oC.

Tropical cyclones can form from November to March and the rainy season is from January to March. For travelers, it is recommended to use the services of local taxi drivers or rent your own car. Public transport can be complicated for foreigners. Crime in Mauritius is not very high, however, it is recommended to follow the basic rules of safe behavior, i.e. don’t draw unnecessary attention to yourself, be careful of valuables in your pockets in crowded spaces and things left on the beach, and go out cautiously after dark.

Employment of citizens from the Czech Republic

Foreigners between the ages of 20 and 60 in Mauritius can generally work in areas where there is not enough domestic skilled labor.

Information on other conditions and the procedure for applying for a work permit is available on the website of the Employment Division Work Permit Unit under the Mauritian Ministry of Labour, Industrial Relations and Employment.

Vacancies can be found on the website of the Mauritiusjob organization under the Mauritian Ministry of Labour, Industrial Relations and Employment. The minimum wage is now set at 11,700 rupees per month (approx. US$270) and the average is around 46,400 rupees per month (approx. US$1,072). As in other African countries, it is possible to choose health insurance from different agencies according to your needs. The state supports weak and vulnerable households with social packages.

Fairs and events

We do not find many regular trade fairs and exhibitions in Mauritius, although it is gradually becoming an increasingly popular destination for congresses and conferences, at least within the African continent. Information on upcoming events can be found on the website of the Economic Council for the Development of the EDB, including trade missions from Mauritius to trade fairs in other countries.

Mauritius Culture of Business